- All monthly rental transactions are final. If you rent a storage unit/space on a monthly basis, you are not entitled to a refund for any unused portion of the rental period you paid, including prepaid rent.
- All quarterly, semi-annual, or annual lease transactions, customer can request to cancel the service by sending a written letter or by e-mail, no less than five days from the date of the monthly renewal. In this case, the elapsed period is calculated based on the original price of the service and without discounts.
- For merchandise, the customer has the right to return the product in its original condition within five days from the date of purchase.
- Amounts are returned in the same payment method in which the storage unit rental fee was paid or reserved within 14 working days.
